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Job ref no.: CT3114843-01#6750

CRM Executive / Manager

Fei Fah Medibalm (HK) Co.

Benefits
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Education subsidies

Responsibilities:

  • Development of VIP focused CRM programs across all brands and products, including acquisition, conversion and retention
  • Communication with VIPs, and potential VIPs, to increase, loyalty, brand identity and increased revenue
  • Proactively work with the marketing team
  • Regular analytical analysis of competitors and the customer landscape to ensure the competitiveness of the VIP program
  • Planning and management of land based events, hospitality and VIP hosting
  • Ownership of the loyalty plans across all brands and products

 

Requirements:

  • Bachelor degree in Marketing or related disciplines
  • Minimum of 2 years in CRM management and experience
  • Comprehensive understanding of VIP's, marketing, CRM and events operations
  • Experience in market intelligence, customer loyalty marketing, event management and communication strategies, with experience in development of customer and lifestyle/luxury events will be preferable.
  • Ability to accurately profile and segment VIP clients effectively
  • Excellent organizational, planning and communicative skills
  • Confident, articulate and tenacious communication style
  • Proficient in English and Chinese

 

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More job information
Job ref no. CT3114843-01#6750
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Degree