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Posted on 2021-10-13
Williamselect

CRM Manager (Beauty)

Williamselect

Job Highlights

  • Luxury skincare brand
  • CRM initiatives, acquisition, retention etc.
  • 13 months + bonus

Job Description

My client is an international beauty brand and they are looking for an energetic caliber to join their team.

Responsibilities:

  • Implement CRM initiatives
  • Design and develop customer journey, manage customer acquisition, retention, engagement and reactivation
  • Responsible for the loyalty program and VIP events
  • Prepare CRM report and analysis for business insight
  • Conduct regular analysis on market data
  • Conduct regular analysis on market data, member, stores etc.
  • Provide customer segmentation and details to drive CRM events and campaign
  • Manage member database and loyalty systems
  • Support WeChat account postings

Requirements:

  • Bachelor's degree holder
  • Over 6 years' experience in CRM, preferable in beauty/retail industry
  • Good interpersonal and communication skills
  • Good command of written and spoken English and Chinese (Mandarin)
  • Candidate with less experience will be considered as Assistant Manager

Interested candidates, please click Apply Now to apply for this position.

All information collected will be kept in strict confidence and will be used for recruitment purpose only.

More job information
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 6 years - 11 years
Career Level
  • Middle management level
Education
  • Degree
Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan