Job ref no.: CT3127825-01#2917

CRM Specialist (project base)

DR-Max Limited

Dr-Max Limited


DR-Max Limited成立於2004年,憑藉對幼兒教育的熱忱,加上專業的出版團隊,製作多類型優質教材,更榮獲「香港卓越服務名牌」及多個獎項。除了自行研發、獲得名人推薦及家長推崇的Electronic English外,亦與迪士尼及華納兄弟等國際知名品牌合作出版,務求提升小朋友的學習興趣,增進親子互動,讓家長輕鬆見證孩子成長。

Your trusted partner to walk further

Established in 2004, DR-Max Limited specializes in producing quality children publications. With immense passion for education and a team of publishing professionals, DR-Max has captured the “Hong Kong Premier Service Brand" and many other awards. In addition to the well-acclaimed Electronic English, DR-Max Limited also collaborates in publishing with internationally renowned brands, such as Disney and Warner Brothers. This hopes to enhance children’s motivation in learning, and to facilitate parent-child interactions.

Position : CRM Specialist (project base)

Roles & Responsibilities:

  • Oversee full project life cycle, including requirement gathering, system analysis, implementation, deployment, testing and training
  • Provide support for systems enhancement and maintenance
  • Monitor server system stability and performance
  • Interact with users for collecting requirements and providing technical solutions
  • Liaise with Vendors on technical and commercial proposals
  • Hands-on data mining, participate in data analysis to generate insights and actionable solutions for the business
  • Develop and prepare monthly dashboards on CRM program performance, analyze and provide insights
  • Work with Marketing & Sales teams to support business needs with campaigns; assist on customer segmentation, data extraction and customer list preparation; monitor and keep track on campaign progress, response rate and analyze campaign effectiveness


  • Degree Holder in Computer Science, Information Technology, Business Analytics, System Engineering or related disciplines
  • Minimum 2 years relevant solid working experience is a must
  • Knowledge and experience in SAP or other ERP systems
  • Good command of both written and spoken English and Mandarin

Fringe Benefits:

  • 5-Day Work
  • 12 – 20 days Annual Leave
  • Bank Holiday
  • Marriage Leave
  • Birthday Red Packet
  • Attendance Award
  • Health Award
  • Performance Bonus
  • Staff Purchase Discount

Interested parties can email your full resume in MS Word/PDF format with CURRENT salary, EXPECTED salary and the date of availability by clicking Apply Now (applications without such information will not be considered). Please also quote the job title you are applying on your application.

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More job information
Job ref no. CT3127825-01#2917
Job Function
  • Kwai Chung
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Degree
  • 5-day week
  • Discretionary bonus
  • Marriage leave