Posted on 2021-10-11

CS Executive – Air Export

JAS Forwarding (HK) Ltd


  • Create and handle shipment job
  • Send pre-alert and shipping advices to oversea
  • Prepare and present proper transport solution to counterpart and local sales dept.
  • Handle customer inquiries and complaints
  • Follow up with customer regarding shipments status
  • Coordinate and liaise with key personnel in other functional areas to provide update and status to customers
  • Collaborate closely with operations to jointly delivering excellence customer service
  • Attend to daily communication with overseas to ensure best service to deliver to customers



  • F.7 or above;

  • At least 2 years CS experience in Air Freight is a must;

  • Good command in both spoken and written English, Chinese & Putonghua is a must;

  • Familiar with PC applications (MS Word, Excel, PowerPoint);

  • Good communication and interpersonal skills, independent and mature;

  • Immediately available is highly preferable


We offer 13 months salary, medical and overtime allowance to right candidate .

If you are interested, please send your application together with a full particular of qualifications, experience, current and expected salary to " Apply Now". All information provided will be kept confidential and used only for the purpose of selection. Only short listed candidates will be contacted. All applications will be retained for a maximum period of three months.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job Function
  • Tsuen Wan
Employment Term
  • Full-time
  • 2 years
Career Level
  • Middle management level
  • F.5- F.7 or DSE
  • 13-month pay
  • Discretionary bonus
  • Medical plan
  • Paid overtime
  • Shuttle bus