Job ref no.: CTM –12533 (CT3117724-01#2679)
CSL Mobile Limited

csl / 1O1O Channel Operations Support Officer, Order Support

CSL Mobile Limited

  • Insurance plan
  • Medical plan


  • Process order in varies mobile systems (SVC, Springboard, MobBOM, POS) to conform to requirements, guidelines, procedures and policies stipulated by the Company.
  • Compile & reconcile various operation reports to ensure order accuracy
  • Handle internal customer telephone inquiries relates to sales order status and/or customer complaint
  • Follow pre-set procedures and workflows and complete the job in a follow-up and follow-through manner
  • Learn and grasp latest job knowledge proactively to facilitate daily operation needs
  • Carry out any ad-hoc duties as assigned


  • HKCEE or HKDSE graduate or equivalent
  • Good command of spoken and written English and Chinese
  • Pro-active, responsible, good interpersonal & communication skill
  • Well-organized, self-motivated, initiative
  • Able to work under pressure
  • Fresh graduate will also be considered

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department by email to

For more information on other job opportunities of PCCW, please visit our website.

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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More job information
Job ref no. CTM –12533 (CT3117724-01#2679)
  • N/A
Job Function
  • Cheung Sha Wan
Employment Term
  • Full-time
  • 0 year - 5 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent