Job - Customer Care Executive - Inbound, Medifast (Hong Kong) Limited
Medifast (Hong Kong) Limited

MediFast (Hong Kong) Ltd. is an established health care company, headquartered in Hong Kong, with offices throughout Asia and North America. Since 1995, MediFast has been the pioneer in bringing the paramedical concept to the insurance industry within Asia. Our innovative Digital Imaging Diagnostic Centres provides one-stop health check services to the general public. MediFast is the largest pre-insurance check-up organization in Asia as we serve hundreds of insurance companies and international corporations in both North America and Asia.

Currently, our Hong Kong office is in need of:

Customer Care Executive - Inbound

Job Ref.CT3106720-01#0116

  • Form 5 or above with 1-2 years working experience in customer service
  • Customer-oriented with good telephone manner and interpersonal skills
  • Pleasant, patient, responsible, efficient and well-organized
  • Handling incoming call and answer customer enquiries in professional manner
  • Handling appointment bookings
  • Handling customer complaints if necessary
  • Perform general receptionist duties on shifting basis
  • Good command of both written and spoken English and Chinese. Good Mandarin is preferred.
  • Good knowledge of Microsoft word, Excel, PowerPoint and Chinese Word Processing
  • Work on regular reports and perform ad-hoc duties on request

We offer competitive remuneration package, including medical, staff purchase discount & bank holiday to right candidate. Please send resume with expected salary to HR Dept., by email to

(Data collected will be used for recruitment purpose only.) 


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  • Medical plan
Employment Term
Career Level
Require to Travel
No travel
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