Customer Care Executive (Indoor Sales)

Job Responsibilities:

• Processing inbound enquires and outbound account reviews/ cold calls/ telephone/ web sales calls, SAD and contract renewals
• Conducting customer satisfactory survey/ calls on evaluating service delivery and complaints
• Completing administrative tasks related to sales activities
• Communicating and collaborating effectively across all internal teams
• Preparing shift roster for meal breaks
• Sweeping missed voice mails enquiries
• Regular internal reporting paperwork
• Ad-hoc duties may be required

Requirements

• F.7 or above/ Higher Diploma with at least 2 years working experience
• Solid experience in the customer care/ business development field
• Strong communication, presentation, and interpersonal skills
• Independent, outgoing, energetic with good selling and closing skills
• Proficiency in both spoken and written English and Chinese
• Good team player with a good sense of responsibility
• Self-motivated with a positive working attitude
• Immediate available is preferred

Are you interested? Here's what you can expect when you join us

• Competitive salary package (Basic salary with high commission)
• 13-month salary
• Attractive allowance
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and Training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards