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Job ref no.: CT3115134-01#0372
Macroview Telecom Limited

Customer Care Executive

Macroview Telecom Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan

Responsibilities:

  • To assist in liaison and negotiation with customers on service contract renewals
  • Responsible for the preparation of service package and manage contracting administration
  • Coordinate with internal departments and outsourcing partners to prepare for necessary resources to support the customers
  • Highly customer-oriented with passion, patience and caring attitude in result-oriented service manner
  • Delivery courtesy caring service to strategic accounts, such as regular and ad-hoc visiting

Requirements:

  • Tertiary Education in Business Discipline
  • Able to work independently and work under pressure
  • Customer focus, strong interpersonal, writing skill and good working attitude
  • Excellent command of written and spoken Chinese, English and Mandarin
  • Computer Skills (Excel/Word)
  • Candidates with less experience will be considered as Customer Care Assistant
  • Immediate available is highly preferred

We offer attractive remuneration package, medical benefits and marriage leave to the right candidate. Interested parties please send full resume with expected salary by clicking 'Apply Now '.

All information collected will be used for recruitment purpose only.

To know more about Macroview, please visit: http://www.macroview.com

More job information
Job ref no. CT3115134-01#0372
Salary
  • N/A
Job Function
Industry
Location
  • Quarry Bay
Employment Term
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Non-management level
Education
  • Degree