Job ref no.: CT3117605-01#0028
RecruitFirst Limited

Customer Care Officer (Insurance)

RecruitFirst Limited

  • 5-day week
  • 13-month pay
  • Additional subsidies
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Family medical plan
  • Insurance plan
  • Loan availability
  • Medical plan
  • PRC holidays
  • Staff care centre
  • Year-end bonus
  • … + 9 more

Main Duties

  • Responding to correspondence of customer inquiries and complaints
  • Handling customer issues and resolving problems from customers
  • Maintaining accurate records and document all discussions with clients, agents and investigations
  • Ensuring a high standard of customer service of call centre


  • Degree Holder in any discipline with prior customer service experience (preferably in insurance industry)
  • Good in communication and interpersonal skills
  • Good command of both written and spoken English and Chinese (including Mandarin)
  • Candidates with solid experience will be considered as Senior Officer

What we offer

  • 5 Day work week (Mon - Fri 09:00 - 18:00)
  • Full banking benefits
  • Good career prospect
  • General holiday
  • Good working environment

Interested applicant, please click ‘Apply Now’ or email me your updated Resume to [via CTgoodjobs Apply Now ].

We regret only short listed candidate will be notified.

All applications will be treated with the strictest confidence.

More job information
Job ref no. CT3117605-01#0028
  • 17,000 - 25,000 / month (negotiable)
Job Function
  • Wanchai
Employment Term
  • Full-time
  • 1 year - 4 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel