Job ref no.: CT3128011-01#9688

Customer Care Officer

Make The Right Call


  • Handle customer inquiries about the electronic product via email/phone. 
  • Close the deal with potential customer.
  • Ensure customer queries and feedback are quickly and effectively resolved with courtesy.
  • Fulfill daily operational tasks and documentation in line with Key Performance Index.
  • Sales experience is required
  • Shift Duty may be required


  • 1 year experience in any segment of customer services, sales experience will be advantageous.
  • Customer-oriented with good communication skills is essential.
  • Good spoken and written English, spoken Cantonese or Mandarin will be an advantage.
  • Good PC knowledge and Chinese word processing preferable.
  • Candidates with more experience will be considered for Senior Customer Service Officer.
  • Immediately available is highly preferred.

We offer:

  • Attractive basic salary with performance bonus
  • Flexible working hours
  • Comprehensive training with pay
  • Marriage leave
  • Paternity leave
  • Career development opportunities
  • Vibrant and all-inclusive work place
  • Equal opportunity Employer
  • Vibrant and all-inclusive work place
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More job information
Job ref no. CT3128011-01#9688
Job Function
  • Kwai Fong
Employment Term
  • Full-time
  • 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE