Job ref no.: CT3117605-01#0128
RecruitFirst Limited

Customer Care Professional ($16,000 - $20,000 UP)

RecruitFirst Limited

Benefits
  • 5-day week
  • 13-month pay
  • Additional subsidies
  • Alternate Saturdays
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Loan availability
  • Marriage leave
  • Medical plan
  • Social & Recreation Facility
  • Staff care centre
  • Transportation allowance
  • Year-end bonus
  • … + 13 more

Job duties:

  • Delivering exceptional service effectively via incoming calls and emails
  • Providing profession service to achieve customer service standard
  • Maintaining good and long term relationships with members
  • Resolving complaint cases and follow up with members' requests
  • A hoc duties

Requirements:

  • Associate degree or higher diploma above in any discipline
  • 2 years of call centre experience in insurance or financial institute is preferred
  • Proficiency spoken Mandarin and English is a must
  • Strong customer service and interpersonal skills
  • PC skills and Chinese word processing
  • No selling is needed

What you can expect:

  • Multinational insurance company
  • 5 Day work week (Mon-Fri)
  • General holiday and annual leave (17 days)
  • Full benefit (Medical, insurance, dental)
  • Year-end bonus
  • Good working environment
  • Career prospect

Interested parties, please click "APPLY" or send your resumes to [via CTgoodjobs Apply Now ]

More job information
Job ref no. CT3117605-01#0128
Salary
  • 16,000 - 25,000 / month (negotiable)
Job Function
Industry
Location
  • North Point
  • Quarry Bay
  • Central
  • Wanchai
  • Kowloon Bay
  • Kwun Tong
  • Mongkok
  • Ngau Tau Kok
  • Tsuen Wan
Employment Term
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Require to Travel
  • No travel