Job - Customer Care Representative (Support) (2-yr contract), The Hong Kong Jockey Club
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Customer Care Representative (Support) (2-yr contract)

The Hong Kong Jockey Club

The Integrated Contact Centre of Strategic Customer Systems and Planning Department provides one-stop service for the Club’s customers and general public. By means of telephone hotlines and online channels, we provide customers with product information, enquiry handling and venue reservation services, etc. on 24x7 basis.

You will

  • provide administrative support to the Customer Feedback team, such as data entry, filing & records update
  • assist in monitoring team operation efficiency
  • extract and compile data report preparation
  • perform other ad-hoc tasks assigned by supervisors

You should have

  • Form 5 or above
  • 1-2 years administrative working experience
  • proactiveness, detail-minded and team spirit
  • good command in both written and spoken Chinese and English
  • familiar with MS Word, Excel & Chinese word processing

Working Location: 
Sha Tin Racecourse

An initial two-year contract employment will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.

How to Apply:

Please send your resume with expected salary and job reference to:

Fax : 2881-7966
Mail : The Human Resources Department,
The Hong Kong Jockey Club
1 Sports Road, Happy Valley,
Hong Kong

Find out more about this remarkable opportunity today. Visit our website at now.

We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.


Apply Now
Job Ref No.
WSC-P-CCCR(CFS)-CT (CT3101788-01#0935)
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About The Hong Kong Jockey Club

The Hong Kong Jockey Club is a family of champions. We bring together people from a diverse range of functions and disciplines. We look for ability and potential, and provide the opportunity for individuals to grow, learn, and fulfil their career dreams.

The Jockey Club is one of the most prestigious as well as one of the largest employers in Hong Kong, with around 4,000 full-time and 14,000 part-time staff. The Jockey Club offers superb opportunities for career growth with a wide variety of career options from which to choose. The diversity of career choices at the Club offers something for just about everyone, from catering to construction, administration to multi-media, and much, much more.

Every employee can benefit from the wide array of formal and on-the-job training offered. Our commitment to skills enhancement will put you on the path to professional excellence.