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Job ref no.: CT3112824-01#0026
RecruitFirst Limited

Customer Contact Officer [Bank/Non-Selling/$16k-$19k/Fresh Grad Welcome]

RecruitFirst Limited

Benefits
  • 5-day week
  • Dental plan
  • Insurance plan
  • Medical plan
  • Paid overtime

Principal responsibilities

• Handle customer enquiries, perform banking transactions and resolve customer dispute
• Provide professional phone banking services to customers, retain and develop relationships
• Support the Bank’s strategy and work in order of the manager

Requirements

• HKCEE/HKDSE holder with some working experience, or holder of associate degree, higher diploma or degree
• Financial institution or call centre experience is an avantage
• Effective communication and problem solving skills
• Fluency in Cantonese, and understand English and Mandarin
• Willing to perform shift duties, including weekends and public holidays if required. (Office Hour during training period)
• Highly customer-focused approach, with the drive to provide the highest level of client service
• Insurance or investment licences an advantage

 

Interested parties, please click APPLY or call 3705 7824 / 9860 9284 for a positive discussion. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

More job information
Job ref no. CT3112824-01#0026
Salary
  • 16,000 - 20,000 / month
Job Function
Industry
Location
  • Mongkok
Employment Term
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel