Job ref no.: CT3112824-01#0097
RecruitFirst Limited

Customer Contact Officer [Bank/Non-Selling/$16k-$19k/Fresh Grad Welcome]

RecruitFirst Limited

  • 5-day week
  • Dental plan
  • Insurance plan
  • Medical plan
  • Paid overtime

Principal responsibilities

• Handle customer enquiries, perform banking transactions and resolve customer dispute
• Provide professional phone banking services to customers, retain and develop relationships
• Support the Bank’s strategy and work in order of the manager


• HKCEE/HKDSE holder with some working experience, or holder of associate degree, higher diploma or degree
• Financial institution or call centre experience is an avantage
• Effective communication and problem solving skills
• Fluency in Cantonese, and understand English and Mandarin
• Willing to perform shift duties, including weekends and public holidays if required. (Office Hour during training period)
• Highly customer-focused approach, with the drive to provide the highest level of client service
• Insurance or investment licences an advantage


Interested parties, please click APPLY or call 3702 3812 / 9860 9284 for a positive discussion. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

More job information
Job ref no. CT3112824-01#0097
  • 16,000 - 20,000 / month
Job Function
  • Mongkok
Employment Term
  • Full-time
  • 0 year - 5 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel