Job ref no.: CT3118201-01#4225

Customer Development Representative (CS / CS Dept / Customer Service)

Mouser Electronics (Hong Kong) Limited

  • 5-day week
  • Dental plan
  • Medical plan

The Customer Development Representative is an Inside Sales position responsible for driving on-going incremental sales growth from their assigned accounts by locating new business opportunities through outcalls and e-mails utilizing Mousers inside sales strategic marketing plans. Develop phone based revenue through the creation of sales leads, initiation of prospect calls, and establish ongoing rapport with existing and new customers. 



  • Effectively and creatively communicates Mouser’s overall value to customers.
  • Increase sales from assigned customer accounts by locating and identifying new business opportunities and convincing customers to move more of their annual spend over to Mouser.
  • Work with Customer Service Representatives and Management to develop strategies to penetrate shared CDR accounts.
  • Interacts effectively and professionally with others and able to initiate, establish and maintain highly effective business relationships with internal and external business contacts of various cultures.  Able to communicate with people at all levels.
  • Demonstrated ability to convert prospects and close sales while maintaining established sales goals. Follow up on customer submitted requests for quotation.
  • Relies on experience and judgment to plan and accomplish goals while performing a variety of complicated tasks.
  • Plans and analyzes the impact of decisions before execution.  



  • Bachelor’s degree in Business, Communications, Marketing or relevant disciplines 


Qualifications, Skills & Certifications

  • Minimum 1 year experience of business to business phone sales
  • Desire and ability to sell with a very outgoing and mature personality
  • Excellent verbal and written communication in English and Mandarin
  • Strong presentation skills, ability to effectively present information to a group of people
  • Able to perform basic calculations and mathematical figures
  • Excellent telephone skill
  • Proficiency in Internet E-Commerce and MS applications 
  • Detailed and thorough in work habits including detailed documentation
  • Demonstrated ability to convert prospects and close deals while maintaining established sales quotes



  • Positive
  • Energy
  • Teamwork
  • Reliable
  • Details


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More job information
Job ref no. CT3118201-01#4225
  • N/A
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • Degree