Job ref no.: CT3116508-01#1749

Customer Engagement Coordinator

Mindset Asia Limited

Our client is looking for a highly committed individual to join their Customer Engagement / Account Management function to support their customers.

  • Customer service oriented
  • Computer and Technology savvy
  • Asia Pacific focus

This is a key role in the organization. The incumbent must possess relevant experience in project coordination and help promote new features and functions of the company’s flagship product / software, increase usage and support contract renewals. He or she will play a key role in coordinating between clients, users, offshore operations and programming team to follow-up, document and package materials for timely and effective communication. This includes preparation of materials related to training, presentation and process mapping.

Requirements:

  • Bachelor degree / Diploma in Business or other relevant disciplines  
  • Prior experience in customer service will be a must
  • Able to collaborate with others to get things done
  • Previous experience in procurement and/or quality control will be a definite asset
  • Computer and technology-savvy
  • Agile and able to work flexible hours
  • Empathetic, with strong communication and interpersonal skills
  • Proficient in spoken and written English and Chinese; French will be an asset
  • Travelling within Asia Pacific will be required

 

Interested parties can apply online by forwarding your resume and quoting the job reference. All applications will be strictly confidential and used for recruitment purposes only.  

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More job information
Job ref no. CT3116508-01#1749
Salary
  • N/A
Job Function
Industry
Location
  • Central
  • Western District
Employment Term
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • Degree