Job ref no.: HR_IIS_A301040000
Automated Systems (H.K.) Limited

Customer Engineer

Automated Systems (H.K.) Limited

Job Responsibilities:

  • Provide technical support consultation on hardware, software & networking maintenance services to Multinational Corporation customers.

  • Act as first/second level support team member to our corporate customers; escalate to second/third level expert under guideline/policies.

  • Handle customer technical enquiries.

  • Provide helpdesk, remote network and server support including system monitoring, mainly work in office.

  • Provide application support, conducting user acceptance test, and prepare technical documentation such as SOP/Manual, etc


  • High Diploma or above in I.T. related discipline, other discipline with enough I.T. experience/knowledge will be considered.

  • Willing to work both day shift duties on a roster basis (flexibility offered to work from home or office) after training

  • Self-motivated and Works with minimal supervision - Good team player, good communication skills and hard-working.

  • Customer focused attitude and dedicated to problem resolution.

  • Able to work independently and under pressure.

  • Fresh graduates/No experience with good potential would also be considered as Assistant Customer Engineer

We offer 5-day week, excellent career opportunities, remuneration and benefits to the right candidates. If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking Apply Now.

To learn us more, please visit our website:

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data supplied will be destroyed within six months after the selection process.

More job information
Job ref no. HR_IIS_A301040000
  • 5-day week
  • Medical plan
Job Function
  • Shatin
Employment Term
  • Contract
  • Full-time
  • 1 year
Career Level
  • Non-management level
  • Diploma or equivalent
Require to Travel
  • No travel