Job ref no.: TND-CM-CLO-C-CT
The Hongkong Electric Co., Ltd.

Customer Liaison Officer (Ref: TND-CM-CLO-C-CT)

The Hongkong Electric Co., Ltd.

Reporting to the Chief Construction & Maintenance Engineer, the appointee will mainly perform the following responsibilities:


  • To conduct pre-work assessments on the impact of trench work projects to the general public and the customers and prepare trench work statistics
  • To maintain communication with the customers and any other parties concerned on all matters relating to trench works and the temporary power shutdown
  • To conduct surveys with the customers to collect their feedback and handle any enquiries or complaints
  • To liaise with internal and external customers on arrangements for visits to company’s premises


  • Bachelor's Degree in Business Administration or an engineering discipline or equivalent
  • A minimum of 3 years’ work experience in the customer relations or estate management fields
  • Prior training / experience in handling customer complaints and enquiries,  and experience relating to trench work projects an advantage
  • Basic knowledge in ISO and SAP system an advantage
  • Good command of English and Chinese languages, both spoken and written
  • Holder of a valid class 1 & 2 driving license

Working Location: Apleichau, transportation to be provided.



If you are interested in this position, please send your resume (in PDF Format) with details of qualification, experience, present and expected salaries, and contact number to the Human Resources Division, The Hongkong Electric Co., Ltd. at [via CTgoodjobs Apply Now ] on or before 27 May 2022 and quote the reference number in your application. Please also visit our website to know more about our Company

Applicants not invited for interview within one month from the closing date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

More job information
Job ref no. TND-CM-CLO-C-CT
  • 5-day week
  • Insurance plan
  • Medical plan
  • Shuttle bus
  • Year-end bonus
Job Function
  • Apleichau
Employment Term
  • Permanent
  • Full-time
  • 3 years - 6 years
Career Level
  • Non-management level
  • Degree