Job ref no.: CT3114414-01#0049
British Council

Customer Management Assistant (Hourly Paid)

British Council

The post holder is required to provide first class customer service to our customers. He/She will also participate in projects and activities in business promotion in order to raise awareness of our products and services to target audience.

Do you:

  • enjoy challenges and meeting people from all walks of life?
  • feel good in providing excellent customer service to customers?
  • like being valued? 

If you do, this is an opportunity for you. 

You should have:

  • good team working skills
  • a pleasant and cheerful personality
  • good communication skills in spoken English and be fluent in Cantonese 
  • IT skills (excel, word) 
  • other competencies on the role profile

Experience in working in a customer service orientated environment would be an advantage.

We offer an hourly rate of HK$75.  

For further information and to apply, please visit

Closing Date: 30 October 2018

We welcome any applicant for this position who meets the selection criteria. People aged over 40 are under-represented among our workforce and so we would particularly welcome applicants aged 40 years of age or more.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.

All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.

More job information
Job ref no. CT3114414-01#0049
  • N/A
Job Function
Employment Term
  • Part-time
Career Level
  • Non-management level
  • N/A