Job ref no.: CT3116513-01#1979

Customer Material Solutions Specialist


Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the division’s/department’s operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.

Performs tasks such as, but not limited to, the following:
Coordinates and manages the material cost activity for select customers in a market segment. Provide guidance to less experienced staff with basic job functions. Receives guidance and mentorship in a Market Segment Lead role.
Prepares material pricing independently for new business opportunities (bids) including generation of Bill of Material, cost analysis, negotiation with suppliers, collaboration with Commodity Management and presentation to team leaders and managers. Updates material prices database and analyzes Bill of Material for competitiveness. Works closely with commodity management, IPOs, management, sourcing teams, engineering teams, and financial cost engineers. Negotiates with suppliers on RFI tenders. Participates in kick-off meetings and interacts with global customers units as well as counterparts in other regions. Audits and analyzes quarterly cost variances. Consolidates, tabulates, analyzes and reports on various commitment and performance metrics


  • Broad knowledge of the marketplace conditions for the area of specialization including industry pricing, technology and supply/demand trends.
  • Working knowledge of Celestica’s global supply chain including strategic policies and objectives.
  • Strong knowledge of basic computer applications and the ability to learn and use multiple applications specific to this department including ERP and office systems.
  • Knowledge of purchasing principles and procedures.
  • Basic understanding of specific customer needs.
  • Strong communication, negotiation and presentation skills.
  • Ability to consolidate, manipulate and analyze large quantities of data.
  • Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
  • Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
  • Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.

Physical Demands:

  • Duties of this position are performed in a normal office environment.
  • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
  • Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
  • Frequent overnight travel may be required.

Typical Experience:

  • Three to six years.

Typical Education:

  • Bachelor’s degree in related field (Commerce or Engineering), or consideration of an equivalent combination of education and experience.

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More job information
Job ref no. CT3116513-01#1979
  • N/A
Job Function
Employment Term
  • Full-time
  • 3 years - 11 years
Career Level
  • Non-management level
  • Degree