Job ref no.: CT3113366-01#0209
DHL Express (Hong Kong) Limited

Customer Operations Project Manager

DHL Express (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Paid overtime
  • … + 2 more

Working Location : Kowloon Bay

Reporting to the Project Group Manager, you will actively engage in the Express business acquisition process by providing assistance on solution design, RFQ response and cost & benefit analysis. You will have to understand customers’ requirement and proposed solution to meet their expectation. You will manage the implementation of express solutions for customers in order to achieve cost effective target and high service quality standard. You will conduct regular performance review with customers to ensure service quality and initiate necessary improvement. You will act as the point of contact for projects and programs support. You will continue to explore and develop new express solutions and identify possible service enhancement and cost reduction opportunities.


  • Degree holder in Business, Transportation, Logistics Management or related disciplines;
  • 3 – 5 years working experience in project planning, implementation or related experience in managing complex matrix organization;
  • Good command of spoken and written English & Cantonese, Mandarin is an advantage;
  • Good command of MS Office applications including MS Word, MS Excel and MS PowerPoint, and software applications related to project management e.g. PERT or MS Project is an advantage;
  • Effective presentation, analytical, problem-solving, decision-making, project and program management skills;
  • Influential, self-motivated, systematic, customer-focused and a strong team player.


Please apply on line via the following link:

and also indicate your current and expected salary, and availability in the resume. For more job opportunities, please visit our website at

Personal data collected will be used for recruitment purposes only.

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All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.

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More job information
Job ref no. CT3113366-01#0209
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree