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Job ref no.: CT3122983-01#0034
NTK Academic Group Limited

Customer Relations Officer

NTK Academic Group Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan

Job Responsibilities:
• Handle clients (both students and parents) enquiries in a professional manner
• Understand clients’ needs and provide suitable solutions
• Introduce education programs that base on students’ needs and ability
• Provide after-sale services to enhance customer satisfaction
• Assist  in ad hoc projects of the team
Essential Qualities
• Diploma or above with minimum 1 year working experience, preferably in customer service or related positions
• Good command of spoken and written English, Cantonese and Mandarin
• Possess problem-solving skills and good listening skills to tailor the best solution according to clients' needs
• Able to prioritize and handle multiple tasks simultaneously
• A good team player and good interpersonal skills
• Fresh graduate with good academic background will also be considered

Interested parties should send a detailed CV and cover letter with expected salary to
[via CTgoodjobs Apply Now ]

More job information
Job ref no. CT3122983-01#0034
Salary
Job Function
Industry
Location
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 3 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
Require to Travel
  • No travel