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Customer Relations Representative / Officer (HKT Premier) Recruitment Day

Job Ref.CTH-11417
HKT

Why Work at HKT Premier?

HKT Premier is a business unit within HKT, dedicated to serve the most prestige segment within the group. HKT Premier provides selected customers with an exclusive first-class experience. Customers are offered a wide range of tailor-made one-stop solutions to meet their needs, whether at home or on the move. This prestige service is facilitated by a dedicated relationship account management team working with customer support and service teams.

Start your career with our professional Sales Team, you will be rewarded with career progression and opportunities to unleash your personal potential.

Recruitment Day

Date: 16 November 2017 (Thursday)
Time: 2:00 pm to 5:30 pm
Venue: 12/F, 9 Po Lun Street, Lai Chi Kok, Kowloon
Enquiry or Appointment: 2883 0991

 

The Job:

You will be responsible to deliver professional account servicing to premier customers through dedicated hotline.

  • To identify customer’s need and expectation proactively
  • To uplift customer’s experience by providing better solutions
  • To develop long term relationship with customers

The Person:

  • F.6 or above
  • Minimum 1 year working experience in customer service (fresh graduate is also welcomed)
  • Customer oriented, solutions driven, enthusiastic and highly motivated
  • Good communication and interpersonal skills
  • Good command of English and Chinese 

What We offer:

1) 42.5 working hours per week with Overtime pay
2) Night shift allowance + Transportation subsidy
3) Bank holiday
4) 14 days Annual Leave
5) Medical Insurance with dependent coverage
6) ORSO (公積金) / MPF
7) Staff Discount Offer
8) Comprehensive on job training
9) Career Development Program

If you have the desire for an exciting and rewarding career, please send us your resume immediately, quoting the reference number, your present and expected salary to career-HKTPremier@pccw.com

For more information on other job opportunities of PCCW, please visit our website at http://www.pccw.com/Careers/Job+Opportunities+%26+Application/Current+Opportunities?language=en_US
PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies (http://www.pccw.com/staticfiles/PCCWCorpsite/Terms%20of%20Use/Privacy%20Policy%20Statement/8.1_PCO_POL_02e_Privacy_Policy_Statement.pdf), a copy of which will be provided immediately upon request.
 

Apply Now
Job Ref No.
CTH-11417 (CT3112376-01#0257)
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Salary
N/A  
Benefits
  • Insurance plan
  • Medical plan
  • Paid overtime
Employment Term
Experience
Career Level
Education
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About HKT

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.

HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.

HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.