Job ref no.: CT-MO-2018705
Super Star Group

Customer Relationship Executive

Super Star Group

  • 5-day week

Job Responsibilities:
- Assist in handling marketing plan and activities for brand development.
- Develop marketing collateral and promotional materials.
- Explore and identify joint promotion opportunities.
- Assist in ad hoc marketing projects as assigned.
- organize and execute corporate events including CSR activity.
- maintain Group website, Facebook and instagram
- Manage and monitor mystery shopper program
- Deliver professional customer service in customer enquiries and complaints through phone calls, emails and online channels

Job Requirements:
• Diploma /Degree holder in Communications/ Hospitality Management or related discipline.
• At least 1 years marketing and customer-relations experience, preferably in hospitality industry
• Good team player with excellent interpersonal skills
• Courteous, patient and positive attitude is highly preferred
• Detail-minded, multi-tasking and ability to work under pressure
• Good command of written and spoken both English and Chinese (Cantonese and Mandarin)
• Proficient in Microsoft applications (Word, Excel, PowerPoint and Chinese Word Processing)
• Immediately available is preferred

We offer an attractive remuneration package, generous fringe benefits and career development programs. Interested parties, please send your full resume stating your present and expected salary and quoting our reference no. to Human Resources Department of Super Star Group, Unit 1, 14/F, Excelsior Industrial Building, 68-76.Sha Tsui Road, Tsuen Wan, N.T or e mail to [via CTgoodjobs Apply Now ]

We are an equal opportunity employer; all applications will be treated in strict confidentiality and used only for recruitment purpose. Applicants who are not invited for an interview within 4 weeks may be considered for other suitable positions within the Group over a one year period, after which their personal data will be destroyed.

More job information
Job ref no. CT-MO-2018705 (CT3116212-01#0022)
  • N/A
Job Function
  • Tsuen Wan
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Degree