Job ref no.: CT3114843-01#6471

Customer Relationship Manager/Executive

Human Dynamic Asia Pacific Limited

  • 5-day week
  • Medical plan

Job Responsibilities

  • Establish and maintain strong professional relationship with customers through proactive communication and timely respond to needs
  • Work cross functionally within the company to communicate with all stakeholders to ensure the service quality, and to maximize customer’s satisfaction
  • Make visits to our customers to identify and expand opportunities with key existing regional accounts in Hong Kong and other regions for cross-selling and up-selling.
  • Coordinate training programs, marketing activities and any emergency service requests
  • Prepare service proposals, statistical reports, and training evaluation to corporate customers
  • Assist in business development, customer service and marketing work.
  • Collect market information and reflect customer feedback to support the company’s business planning activity.
  • Support marketing and sales activities to proactively identify and develop prospective corporate customers and target segments to achieve business targets; and
  • Perform other reasonable and lawful duties as assigned by the Regional Manager or Managing Director

Job Requirements

  • Degree holder or equivalent
  • With at least 3 – 5 years of working experience, with Hands on CRM experience in corporate environment is preferred
  • Strong analytical and quick problem solving skills
  • Excellent organization, interpersonal and communication skills
  • Detail-minded and able to work across a diverse array of internal teams
  • Good command in spoken and written Chinese and English
  • Knowledge in Learning & Coaching / Employee Benefits will be an advantage

Candidate with less experiences will be considered as Customer Relationship Executive.

We offer 5-day work a week, medical and competitive salary package commensurate with experience and qualifications.

Interested candidate, please send full resume with current & expected salary and the date of availability by clicking Apply Now

Location: Tsim Sha Tsui

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More job information
Job ref no. CT3114843-01#6471
  • N/A
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Degree