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Job ref no.: CT3116128-01#0580

Customer Relationship Officer / Assistant

Global Beauty International Management Ltd

Benefits
  • 5-day week
  • 13-month pay

The roll of the Customer Relationship Officer / Assistant is responsible to serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. 

Responsibilities:

  • Be responsible to answers inquiries by clarifying desired information; researching, locating, and providing information; 
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems;
  • Fulfil requests by clarifying desired information; completing transactions; forwarding requests;
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features;
  • Maintains call centre database by entering information;
  • Carry out any ad hoc duties whenever appropriate to meet business need.

Requirements:

  • DSE / F.5 above with 1-2 years working experience;
  • Sound knowledge of MS Office and Chinese word processing;
  • With relative working in CS or Telesales will be advantage;
  • Good command of both spoken & written Cantonese and English.

Ways to apply:

We offer attractive remuneration package. Interested parties please click " Apply Now" to send our application with detailed resume stating your available date, current & expected salary.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions by our Company & the subsidiaries over not more than 6 months, after which their personal data will be destroyed.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3116128-01#0580
Salary
  • N/A
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 7 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip