Job ref no.: CT3116128-01#4466

Customer Relationship Officer / Assistant

Global Beauty International Management Ltd

  • 5-day week
  • 13-month pay

The roll of the Customer Relationship Officer / Assistant is responsible to serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.


  • Be responsible to answers inquiries by clarifying desired information; researching, locating, and providing information; 
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems;
  • Fulfil requests by clarifying desired information; completing transactions; forwarding requests;
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features;
  • Maintains call centre database by entering information;
  • Carry out any ad hoc duties whenever appropriate to meet business need.


  • DSE / F.5 above with 1-2 years working experience;
  • Sound knowledge of MS Office and Chinese word processing;
  • With relative working in CS or Telesales will be advantage;
  • Good command of both spoken & written Cantonese and English.

Ways to apply:

We offer attractive remuneration package. Interested parties please click " Apply Now" to send our application with detailed resume stating your available date, current & expected salary.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions by our Company & the subsidiaries over not more than 6 months, after which their personal data will be destroyed.

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More job information
Job ref no. CT3116128-01#4466
  • N/A
Job Function
  • Wanchai
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip