Job ref no.: CT3118200-01#3873

Customer Relationship Officer(OPERATIONS) (5-Day Work)

The Beauty Company Limited

Benefits
  • 5-day week
  • Flexible working hours
  • Shuttle bus

Responsibilities: 

  • Deliver quality customer services in a professional manner
  • To plan and design the workflow for daily operation, major in VIP membership services;
  • Handle VIP membership enquiries from all channels (tel calls, email, letter etc) 
  • To review the effectiveness and efficiency of implemented workflow;
  • work close with internal teams and sales team;
  • To promote the continuous improvement on operation efficiency, service quality and customer satisfaction;
  • To handle new tasks assigned

 

Requirements: 

  • Higher Diploma / Degree holder in any discipline
  • Minimum 1 years or above relevant experience
  • Solid experience in retail & Beauty industry is preferable
  • Independent, multitasking, able to meet tight deadlines and work in a fast-paced environment
  • Excellent interpersonal and communication skills
  • Proficiency in PC application and MS Office
  • Immediate available is preferred

 
**Candidate with More experience will be considered as " Senior Customer Relationship Officer "

 

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More job information
Job ref no. CT3118200-01#3873
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
Employment Term
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree