Job ref no.: CT3121564-01#0113
LSG Lufthansa Service Hong Kong Limited

Customer Service Account Executive

LSG Lufthansa Service Hong Kong Limited

  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan


Assist the Manager in maintaining and monitoring the area of flight master, customers requirements on airline meals, other services and specifications.

  • Provide professional services to customers to build up long term relationship
  • Handle customers’ enquiries, complaints and emergency cases
  • Prepare correspondences and document
  • Co-ordinate between internal departments and customers
  • Participate in Meals Presentation and customer meetings and activities
  • Assist the team on any ad hoc projects



  • Degree in any disciplines
  • Min 2 years customer service experience, preferably in food or airline related industries
    Good command of both written and spoken English and Chinese (Cantonese and Mandarin are preferable).
  • Proficient in MS Office including Word, MS Excel & Chinese Word Processing, as well as Power Point
  • Pleasant and outgoing in personality, well organized, attention to details


We offer 5-day work, attractive remuneration package in commensurate with the qualifications and experience to the right candidate. Interested parties please send full resume with present and expected salaries and date available to us by clicking Apply Now.

For more details, please visit our Website

All information received will be kept in strict confidence and only for employment-related purpose.

More job information
Job ref no. CT3121564-01#0113
  • N/A
Job Function
  • HK International Airport
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Degree