Job ref no.: CT3118200-01#7978

Customer Service & Administration Assistant/Clerk

Signeo Design International Limited

Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Medical plan
  • Shuttle bus

Responsibilities:

  • Receives and answers customer service enquiries and complaints
  • Dispatches service requests on a day-to-day basis to the technical support
  • Refers to the superior all non-routine or serious problems
  • Performs data entry on day-to-day service requests, filing and other administration support
  • Assists other ad hoc projects/duties as assigned by warehouse superior

 

Requirements:

  • F. 5 or above
  • At least 1 year of solid working experience in customer services, less experience will be considered to be Customer Services & Administration Clerk
  • Knowledgeable on customer complaint handling and good communication skill
  • Able to work under pressure
  • Proficiency in using MS Word, Excel and Chinese word processing
  • Good command of Cantonese as well as conversational English and Mandarin
  • Having technical knowledge in AV product is definitely an advantage
  • Customer oriented, able to work under stress and tight deadline
  • Working in warehouse located in Tsuen Wan
  • Immediately available is preferred

 

Benefits Offered:

  • Competitive Remuneration with Commission Scheme, Year-end Double Pay and Discretionary Bonus
    5-day Working with Public Holidays
  • Comprehensive Medical Insurance
  • Free Shuttle Bus Services at MTR Station

 

Please apply in WORD format together with a detailed resume, stating current and expected salary to The Human Resources & Admin Department by clicking Apply Now.

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More job information
Job ref no. CT3118200-01#7978
Salary
  • N/A
Job Function
Industry
Location
  • Tsuen Wan
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE