Customer Service Administrative Clerk / Assistant Officer, Fresh Graduates Welcome, Shatin /North Point

Our client is one of the  financial institutions in Hong Kong with a total of 8 branches located in Hong Kong Island, Kowloon and the New Territories. To cope with their rapid business development, they invite high caliber professionals to join and be a member of their successful team.

Position :  Assistant Officer / Junior Officer (Customer Service & Operations) 
Location :  Shatin / North Point  
Working hours :   9:00 a.m to 6:00 p.m / 8:30 a.m. to 4:30 p.m. / 9:00 a.m. to 1:00 p.m. (7 days off per month / Public Holidays)
Benefits: 11 days annual leave, Medical benefits, Allowance, Performance bonus ( 1-2 monthly salary) , MPF

Responsibilities:

• Assist Supervisor to monitor and improve the efficiency of the front-line operations and ensuring the quality of service to meet the service standard in terms of efficiency and courtesy
• Responsible for branch administrative & customer service duties
• Performing general office and reception counter duties
• Handle customer enquiries and requests via phone & walk-in clients
• Perform other ad hoc projects when assigned
• No sales duties involved 

Requirements :

• Degree holder, Fresh Graduates will also be considered 
• 1 - 2 years customer service or operation experience
• Experience from servicing industries is an advantage (Retail / Education Centre, Hotel, F & B...etc) 
• Excellent presentation, communication and customer servicing skills
• Strong leadership skills, with analytical and strategic mindset
• Good in English and Cantonese
• Immediate available 

Position :     Customer Service & Administrative Clerk
Location :   Shatin / North Point 
Working hours :   9:00 a.m to 6:00 p.m / 8:30 a.m. to 4:30 p.m. / 9:00 a.m. to 1:00 p.m. (7 days off per month / Public Holidays) 
Benefits: 11 days annual leave, Medical benefits, Allowance, Performance bonus ( 1-2 monthly salary) , MPF

Responsibilities:

• Responsible for branch customer service & administrative duties
• Performing general office and reception counter duties
• Greeting visitors in a professional and pleasant manner
• All other ad-hoc matters as assigned by the Supervisor 

Requirements:

• Diploma or above 
• 1 - 3 years Customer Services, Administration or Client Servicing experience
• Experience from servicing industries is an advantage (Retail / Education Centre, Hotel, F & B...etc) 
• Good customer servicing skills, mature, patient and proactive
• Detail-minded, organized and a good team player
• Good in English and Cantonese
• Immediate available 

Interested parties, please send full resume with current & expected salary, date available & click the following Apply Now button to attach your CV or WhatsApp 9646 3313.
All information collected will be treated in confidence and for recruitment purpose only.