Job ref no.: CT3129648-01#0023
Virtus Medical Group Limited

Customer Service/ Administrative Support Officer (Medical/ Insurance)

Virtus Medical Group Limited

Job Description


  • Handle general inquiries from internal and external customers
  • Assist in network provider and panel medical services support
  • Negotiate and communication with Insurance Company for claims cases
  • Answer claims inquiries and providing high quality service to our clients
  • Follow up and liaise with relevant parties
  • Provide quality customer services to our customers


  • F.5/DSE or above
  • Qualified license of IIQE - Paper 1 & Paper 2
  • Experience at customer services/ insurance/ medical industry with 2 years or above
  • Experience in handling of medical pre-approval is an advantage
  • Excellent customer services skill experience; self-motivated and good team player
  • Be proactive and able to work independently
  • Good command of written and spoken English/ Mandarin
  • Working Location: Sheung Wan

To find out more about our company, please visit our website:

We offer competitive remuneration package and attractive terms to the right candidate. Interested parties please send full resume with expected salary & available date to HR Department by clicking Apply Now.

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 6 months for future recruitment purpose and will then be destroyed.

More job information
Job ref no. CT3129648-01#0023
Job Function
  • Sheung Wan
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip