Job ref no.: CT3116348-01#9269

Customer Service Agent - Fresh Graduates Welcome


  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Paid overtime



We are currently expanding our Customer Service team and are seeking for a candidate that is passionate and have a love for health and fitness, service-oriented with a positive attitude, hard-working and wants to grow with our brand.


  • Provide high standard customer service and hospitality to clients
  • Assist the Studio Manager in daily studio tasks
  • Possess a positive attitude
  • Ensure a successful class check-in process
  • Support with the training and coaching of new hires
  • Maintain product knowledge
  • Represent the XYZ aesthetic, appearance and culture


  • At least 3 years customer service experience (candidate with less experience will be considered as entry level);
  • the ability to prioritize and multi-task;
  • willing to initiate tasks and perform duties without direction;
  • excellent communication skills;
  • outstanding customer service and problem solving skills;
  • positive, can-do attitude;
  • friendly and professional phone and email manner;
  • flexibility to work a non-traditional schedule - MUST HAVE WEEKEND, HOLIDAY AND EARLY MORNING/LATE EVENING AVAILABILITY

We Offer:

  • Competitive basic salary
  • Overtime pay
  • Discretionary year-end bonus
  • 45 working hours per week
  • 12 days annual leave
  • Medical insurance
  • Complimentary spin classes and access to other selective fitness studios
  • Interactive training and development program
  • Education allowance
  • Promotion opportunities
  • Young and Energetic working environment

For interested parties, please send your full resume with expected salary to us by clicking Apply Now 

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More job information
Job ref no. CT3116348-01#9269
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree