Posted on 2021-10-12

Customer Service Agent - Fresh Graduates Welcome

The Art of XYZ Limited

We are seeking for a candidate to join the Customer Service Team that is passionate and have a love for health and fitness, service-oriented with a positive attitude, hard-working and wants to grow with our brand.

Responsibilities:

  • Provide high standard customer service and hospitality to clients
  • Assist in daily studio tasks
  • Possess a positive attitude
  • Ensure a successful class check-in process
  • Support with the training and coaching of new hires
  • Maintain product knowledge
  • Represent the XYZ aesthetic, appearance and culture
Requirements:
  • At least 3 years customer service experience (candidate with less experience will be considered as entry level);
  • the ability to prioritise and multi-task;
  • willing to initiate tasks and perform duties without direction;
  • excellent communication skills;
  • outstanding customer service and problem solving skills;
  • positive, can-do attitude;
  • friendly and professional phone and email manner;
  • flexibility to work a non-traditional schedule 
We Offer:
  • Competitive basic salary
  • Overtime pay
  • Discretionary year-end bonus
  • 45 working hours per week
  • 12 days annual leave
  • Medical insurance
  • Complimentary spin classes and access to other selective fitness studios
  • Interactive training and development program
  • Education allowance
  • Promotion opportunities
  • Young and Energetic working environment
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Salary
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Part-time
  • Full-time
Experience
  • 3 years
Career Level
  • Middle management level
Education
  • F.5- F.7 or DSE
Benefits
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Paid overtime