Job ref no.: 20006510
The Hong Kong Jockey Club

Customer Service Ambassador (Facilities Services Assistant)

The Hong Kong Jockey Club

The Department

Our Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project managemant and facilities management services to the key Business Units in the Club.

The Job
You will:

  • provide receptionist service and secretarial support
  • handle visitors, enquiries, phone calls and correspondences in a courteous manner
  • handle telephone calls to Club’s main switchboard
  • co-ordinate front desk activities
  • perform ad hoc duties assigned by supervisors/managers

About You
You should have:

  • diploma or above with minimum 2 years of experience in customer service / hospitality industry will be an advantage
  • pro-active and Customer oriented with good interpersonal skills and good communication skills
  • self-motivated and able to work independently
  • hands-on experience of MS Office applications
  • good command of both spoken and written English and Chinese, while fluent Mandarin will be an advantage
  • holder of valid Security Personnel Permit (Category A,B) is preferred

Terms of Employment

Remuneration package will be commensurate with qualification and experience. A contract employment of 2 years will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking Apply Now.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon requested.

More job information
Job ref no. 20006510
Job Function
  • Causeway Bay
Employment Term
  • Full-time
  • 2 years - 5 years
Career Level
  • Entry level
  • Diploma or equivalent
  • 5-day week