Posted on 2022-01-14
Chinachem Group

Customer Service Ambassador (Food & Beverage Operations)

Chinachem Group

This position is on a 1-year contract basis and the work location is in Central Market.

Job Responsibilities

  • Assist the operation of the food hall – “Dining Ground" in the Central Market
  • Promote and introduce different dining choices at Dining Ground proactively and extend assistance / services when needed
  • Welcome & greet guests when they entre Dining Ground and build relationship with guests
  • Show care, concern and assistance to all guests
  • Handle guests’ enquiries regarding the use of mobile apps / QR code for food purchase and the operation of the Dining Ground
  • Assist the guests on the seating arrangement during the peak hours
  • Manage crowd control in the Dining Ground
  • Monitor the service standard of the outsourced cleaners

Job Requirements

  • HKCEE / HKDSE or above
  • 1-2 year experience in customer service / Food & Beverage industry is preferred
  • Knowledge in using online shopping mobile apps is required (including Android / IOS system)
  • Positive attitude towards challenges
  • Independent & able to work under pressure
  • Good communication skill
  • Willing to work on shift duty

Interested parties please send full resume stating current and expected salary, date available to: Human Resources Manager, Chinachem Group, 35-38 Floor, Tower 2, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, N.T. or click Apply Now to submit your application

Applicants who fail to hear from the Chinachem Group within 8 weeks from the date of submitting applications should consider their applications unsuccessful. The personal data of unsuccessful candidates collected for this recruitment exercise will be kept for 2 years from its completion and thereafter destroyed.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purpose only and in accordance with the Code of Practice on Human Resource Management.

More job information
Job Function
Employment Term
  • Contract
  • Full-time
  • 1 year - 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip