K. Wah International Holdings Limited

Customer Service Ambassador (Full-time / Part-time)

K. Wah International Holdings Limited

Job Highlights

  • Effective service to customers
  • Handle and respond to customer enquiry
  • Provide after-sales services and follow up

Job Responsibilities

  • Assist with handover logistics, and work with internal/ external parties to ensure timely and effective service to customers
  • Provide after-sales services and follow up proactively
  • Handle and respond to customer enquiry
  • Assist in sales activities and operations
  • Provide tours for potential buyers inside property, common area, and recreational facilities
  • Support on-site logistics
  • Compile operation reports on number of visitors and customer feedback
  • Maintain inventory of materials and others upon request

Job Requirements

  • Diploma holder or above
  • 1 year of relevant experience in particular handover of residential properties or client-facing customer service role
  • Good command of spoken & written Cantonese and English, basic skills in Mandarin
  • Good interpersonal and communication skills, good telephone manner, and responsive to clients’ enquiries
  • Positive working attitude, responsible and result-oriented
  • Good listener
  • Proficient in MS Office application (Excel, Word, PowerPoint, and Chinese Word Processing)
  • 6 months renewable contract with satisfaction gratuity
  • 12 days annual leave


* Please visit our website www.kwih.com for more details *

Interested parties please send resume with salary expectation and availability to Human Resources Department, K. Wah International Holdings Limited, 29/F, K. Wah Centre, 191 Java Rd., North Point, H.K. or by e-mail to [via CTgoodjobs Apply Now ].

All personal data provided by applicants will be used strictly for recruitment purpose only. All applications will be retained for a maximum period of 2 years and may be considered for other suitable positions within the Group.