Posted on 2021-10-12

Customer Service Assistant – Customer Service (5 days work)

Mouser Electronics (Hong Kong) Limited

T he Customer Service Assistant is responsible for providing service to customers by processing orders, quotes and assisting customers, and generates Sales reports as required.


  • Processes the customer’s order, quote, etc by entering into company systems timely and accurately.
  • Researches and expedites customer requests. Monitors and ensures delivery date and product quality to meet customer requirements, verifies customer requests are processed correctly. Confirms special handling orders are expedited.
  • Expands product knowledge utilizing all available sources.
  • Strong attention to detail, accurate and maintains quality expectations.
  • Provides Live Chat support as required.


  • College diploma holder or above

Qualifications, Skills & Certifications

  • Fresh graduate / 1 year’s working experience, preferably in customer service sector
  • Excellent verbal and written communication in English and Mandarin
  • Good telephone manner
  • Fast chinese character typing
  • Proficiency in MS applications
  • Fluent in Putonghua is must.


  • Positive
  • Team Work
  • Reliable
  • Details

Please send resume with salary history and expectations by clicking  "Apply Now"

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More job information
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • 5-day week
  • 13-month pay
  • Dental plan
  • Medical plan