Job ref no.: CT3123530-01#0040
HongKong Suning.com Co., Limited

Customer Service Assistant/客戶服務助理

HongKong Suning.com Co., Limited

Benefits
  • 5-day week
  • 13-month pay
  • Meal allowance
  • Medical plan

Responsibilities:

  • To handle customers’ enquiries and resolve issues via online system.
  • Good interpersonal relationship, can handle matters independently in any situation.
  • To lead a small team of customer service staff in providing quality services in Online.
  • Service Call Centre and meeting the service requirements.
  • Report preparation .

Qualifications:

  • Form 5 graduate or above.
  • Good command of both written and spoken English and Chinese. Good Mandarin will be an asset. 
  • At least 2 years’ experience in the Customer Service. 
  • Have online shopping company work experience is preferred will be preferred. 
  • Good knowledge of Microsoft word, Excel, Visio, PowerPoint and Chinese Word Processing.
  • Strong customer orientation, leadership and influencing skills.
  • Work well under pressure and able to complete task at a timely manner. 
  • Immediately available is preferred. 

Remark:

We offer attractive remuneration package including Meal allowance, medical benefits and year-end bonus. Applicants please send your full resume with expected salary to recruitment e-mail by clicking Apply Now.

Information collected will be kept confidential and to be used for recruitment purpose.
 

More job information
Job ref no. CT3123530-01#0040
Salary
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Contract
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip