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Job ref no.: CT3115213-01#0037
Yamato Logistics (HK) Ltd.

Customer Service Assistant (Call Center on shift)

Yamato Logistics (HK) Ltd.

Benefits
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Paid overtime

Responsibilities
• Answer and handle customer enquiries timely and tactfully
• Deliver quality customer services including order processing, follow up and handling complaints in a professional manner
• Responsible for overall customer service function to enhance customer satisfaction
• Provide administrative and clerical support to the team
• Handling ad hoc projects as assigned

Requirements
• Post secondary education or above
• At least one-year customer service experience in service industry with solid experience in call centre is preferred but not a must
• Fresh graduate would also be considered
• Customer-oriented, friendly, excellent communication and relationship building skills
• Attentive to details, hardworking, responsible and self-motivated
• Willing to learn and take challenge and work independently
• Good command of both written and spoken English, Cantonese and Mandarin
• Proficiency in speaking and written Japanese is preferred but not a must
• Proficient in MS Office

Our Offer
Attractive salary, incentive, medical and training benefits.
Interested parties please send CV to [via CTgoodjobs Apply Now ] with expected salary and available date.
** All information received will be kept confidential and for recruitment purposes only.

More job information
Job ref no. CT3115213-01#0037
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Full-time
Experience
  • 1 year - 10 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree