Job ref no.: CT3124743-01#3715

Customer Service Assistant Manager

Sankyu Eastern International (H.K.) Company Limited

Benefits
  • Discretionary bonus
  • Medical plan
  • Paid overtime

Responsibilities:

  • Responsible for daily operation and also leading a small team
  • Handle customers enquiries and escalated complaints in professional manner
  • Assist management in the formulation & update of policies, SOPs and guidelines
  • Act as a contact point between clients and internal parties to meet deadlines
  • Assist and support any ad hoc duties as assigned by the management

Job Requirements:

  • Post-Secondary or above in Logistic/ Customer Service or related discipline
  • 5 years experience in logistics industry
  • Good skill of team management
  • Independent, detail-minded, Self-initiative and able to work under pressure
  • Good command of spoken & written English and Chinese
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3124743-01#3715
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip