Job ref no.: CT3119362-01#4339

Customer Service Assistant / Officer

Talent Connect Limited

The appointee will be responsible for the following duties:

  • Generate Service Orders from SAP system and liaise with technical service team on service scheduling;
  • Prepare services operation reports, quotations, invoices & correspondences related to service works;
  • Carry out and supervise telephone operation in receiving calls, liaising with customers on service arrangement and handling customers' complaints;
  • Handle the reconciliation of services payment/receipts as well as carry out administration functions for cost control purpose.


The caliber will have the following:

  • Diploma/Certificate in Business administration or related discipline;
  • 2 - 4 years working experience, solid engineering services work experience is an advantage;
  • Good command of both written and spoken English and Chinese;
  • Proficiency in using Microsoft Word, Excel and Chinese word processing.

Please send your detailed resume with present and expected salaries in MS Word format by clicking Apply Now.

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More job information
Job ref no. CT3119362-01#4339
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 4 years
Career Level
  • Entry level
Education
  • Diploma or equivalent