Customer Service Assistant (Temporary)
Responsibilities:
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Provide administrative support to Customer Care Department on Customer Service and eShop related enquiries/record
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Maintain and update departmental data and records in system
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Perform data entry, general filing and record-keeping
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Assist in ad hoc duties when assigned
Requirements:
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HKDSE or above
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With 1-2 years of relevant experience
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Detail-minded, reliable and able to work independently
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Good computer literacy including MS Office Applications, Chinese Word Processing
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Able to work 3-5 full days per week
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Immediately available is highly preferable
A rewarding remuneration package will be offered to the successful candidate. Interested parties please forward detailed resume to Human Resources Department – Fortress, Watson House, 1-5 Wo Liu Hang Road, Fotan, N.T. or email to [via CTgoodjobs Apply Now ] or fax to 3520 4321 or contact Recruitment Hotline 3697 7849 or Whatsapp 6316 9230 for enquiries.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the A.S. Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.
| Job ref no. | CT3128869-01#0137 |
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)About FORTRESS
FORTRESS was founded in 1975 as a small shop selling electrical appliances at the Hong Kong Electric Payment Centre in Fortress Hill. At that time, the market was full of unscrupulous sales practices of electrical appliances. FORTRESS has been insisting on providing customers with high-quality products and service, as a trustworthy and reputable brand. Today, FORTRESS is a member of A.S. Watson Group with over 70 retail stores in Hong Kong and Macau employing over 1,000 staff.
As a market leader, FORTRESS has always been innovative and is committed to bring customers the seamless online and offline (O+O) shopping experience with new technology solution. FORTRESS ties in with customers’ needs to pursue quality living with different product experience zones, including TechLife concept store features smart gadgets all over the world; Premium Living zone showcases a wide range of modern home appliances; GameZ with gaming experience; Home Auto features smart home products and solutions; Beauty Lab, displaying advanced electronic beauty products; and 3HK@FORTRESS Shop-in-Shop, a designated area to provide all-round service for mobile communication. In addition, FORTRESS has established Pro-Team to offer professional after-sales service, taking care of customers' needs throughout the shopping journey, helping our customers to live better, smarter and happier lives with new technology.
Through our website (www.fortress.com.hk), Facebook (www.facebook.com/fortresshk), Instagram (www.instagram.com/fortresshk) and Weibo (www.weibo.com/fortresshk), we bring the market’s latest trends and information to our customers so they can get the latest updates on the fast changing digital world.