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Job ref no.: CT/CSE/HK/20180531
Daikin Airconditioning (Hong Kong) Ltd

Customer Service Assistant

Daikin Airconditioning (Hong Kong) Ltd

Benefits
  • Birthday leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Family medical plan
  • Marriage leave
  • Medical plan
  • … + 2 more

To achieve our vision and support the next phase in our rapid global growth, we are currently looking for candidates with suitable caliber to join our team.

Responsibilities:
• Handle incoming phone calls and answer customers’ inquiries by providing concise and accurate information in timely, professional and courteous manner
• Co-ordinate with internal departments of the inspection schedules and customer’s needs about the repairing parts/accessories
• Understand the needs of customers and schedule inspection appointments with customers whenever necessary
• Provide administrative support to the team
• Assist in other ad-hoc projects as assigned

 

Requirements:
• Form 5 (HKCEE)/ Form 6 (DSE) graduate or above education level
• Minimum 2 years of working experience in customer service/sales field
• Proficient in Computer, English and Chinese Word Processing
• Good command of both spoken and written English and Cantonese
• Solid customer service experience in tel-marketing / call centre is preferable
• Experience in SAP system and salesforce system will be advantage
• Handle and follow-up sales enquiries to customers in a professional manner
• Positive attitude, self-motivated, attention to details, mature & good communication skills
• Shift Duties is required
Immediate available is highly preferred

 

We offer attractive remuneration package and advancement opportunities to the right candidate. Interested parties please send full resume with expected salary by email to [our mailbox through CTgoodjobs Apply Now ]. Please state the employer reference number on the email subject.

Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidence. Candidates not invited for interview within one month that may consider their applications unsuccessful. The applications will be destroyed by DHK within six months and may refer suitable applicants to other vacancies within the Group.

More job information
Job ref no. CT/CSE/HK/20180531 (CT3114363-01#0023)
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent