Posted on 2021-10-11
PACIFIC COFFEE CO. LTD.

Customer Service Assistant

PACIFIC COFFEE CO. LTD.

Responsibilities:
 

  • Handle customer enquiries & complaints via phone and email with good manner
  • Provide support in daily operations of CS team
  • Maintain CRM and membership database
  • Perform routine clerical tasks
  • Prepare periodical reports to manager and department head
  • Work closely with internal departments to ensure smooth operation

 

Requirements:

  • Holder of Diploma or above
  • 1 year or above relevant experience in sales/customer services
  • Fresh graduates are welcome to join
  • Pleasant & patient, excellent telephone manner
  • Able to work independently and work under pressure
  • Familiar with Word, Excel, Chinese and English typing
  • Good command of spoken and written English is a must
  • Immediate available is preferred

We offer rewarding career with attractive remuneration package including 5-day work week, medical benefit, generous annual leave, staff discounts and competitive salary to the right candidates.

Interested parties please send full resume with your current & expected salary and availability by clicking Apply Now to submit your application.

Pacific Coffee Company Limited is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purpose. Please visit our website www.pacificcoffee.com for more details.

More job information
Salary
  • 14,000 - 15,000 / month
Job Function
Industry
Location
  • Sheung Wan
Employment Term
  • Permanent
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • Diploma or equivalent
Benefits
  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan