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Job ref no.: CT3112824-01#0017
RecruitFirst Limited

Customer Service Associate (Banking / Travel)

RecruitFirst Limited

Benefits
  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Year-end bonus

Responsibilities:

  • Handle incoming calls and answer customers’ enquires
  • Identify customers’ needs and find out solutions 
  • Build and maintain trusted relationships with customer by open and interactive communication
  • Provide accurate, valid and complete information according to company's procedures, guidelines and policies
  • Ensure professional customer service is provided at all times

 

Requirements:

  • HKCEE / DSE or above
  • Prior call centre experience is advantageous
  • Welcome fresh graduates; prior relevant customer service experience is a plus
  • Native in Cantonese, fluent in English & Mandarin

Required skills
More job information
Job ref no. CT3112824-01#0017
Salary
  • 14,000 - 19,000 / month (negotiable)
Job Function
Industry
Location
  • Mongkok
  • Tai Kok Tsui
  • Tsuen Wan
  • North Point
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 5 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Degree
Require to Travel
  • No travel