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Job ref no.: CT/HL/CSA
SGS Hong Kong Limited

Customer Service Associate

SGS Hong Kong Limited

Company Profile
Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Extra maternity leave
  • Extra paternity leave
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • Paid overtime
  • Shuttle bus
  • Special / extra leave
  • Work at home
  • … + 7 more

Responsibilities:

  • Handle daily local and new customer enquiry
  • Coordinate with client and facilitate the progress of order submission
  • Coordinate with internal services for job status monitoring
  • Report to supervisors in case the orders cannot be completed as expected
  • Support other department for product testing issues

Requirements:

  • Higher diploma or above in any subjects
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative
  • Minimum 3 years’ experience in customer services field preferred
  • Project management skill
  • Higher experience can be Senior Customer Service Associate

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Brithday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free Shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities

Interested parties please send your full resume with expected salary and date available by clicking Apply Now.

(Data received will be kept confidential and used for processing application only.)

More job information
Job ref no. CT/HL/CSA (CT3115615-01#0097)
Salary
  • N/A
Job Function
Industry
Location
  • Fanling
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree