Customer Service Clerk 客戶服務員

Job Duties:

• Handle and arrange product installation/repair
• Handle customer inquiries, provide suggestions and follow up action
• Work with other departments to ensure the accuracy of order 
• Perform general clerical duties, such as preparing installation/repair orders, invoices, data entry, record management, etc
• Assist ad hoc duties as assigned

Requirements:

• F.5 / DSE or above with at least 1 year relevant experience
• Good command in both written & spoken English, Cantonese and Mandarin
• Good Knowledge in MS Word, Excel
• Chinese Processing (min. 30 wpm)
• Well organized, independent, hardworking and willing to learn
• Immediate available preferred

Benefits:

• Bank holidays
• 12 days paid annual leave
• Paid sick leave, birthday leave, marriage leave, compassionate leave
• Performance bonus
• Stable working hour
• On-the-job training

Working Hour:

• 5.5 working days, rest on public holiday
• Monday to Friday 9:00am to 6:00pm
• Saturday 9:00am to 1:00pm

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工作範圍：

• 處理有關產品安裝／維修事宜及安排
• 處理客人查詢，提供建議及跟進
• 與其他部門協調，跟進單據內容準確性
• 一般文書工作，例如: 準備安裝／維修單、發票、數據輸入、記錄管理等
• 協助完成指派的臨時工作

工作要求：

• F.5 / DSE或以上，至少1年相關經驗
• 良好書寫及口語能力，包括廣東話，基本英語及普通話
• 熟悉MS Word，Excel
• 中文打字速度每分鐘最少30字
• 良好組織能力，能獨立處理工作，勤奮，樂於學習
• 能立即上班獲優先考慮

福利：

• 銀行假期
• 12天有薪年假
• 有薪病假、生日假、婚假、恩恤假
• 績效獎金
• 穩定的工作時間
• 提供在職培訓

工作時間：

• 5.5工作日，公眾假期休息.
• 星期一至星期五 9:00am - 6:00pm
• 星期六 9:00am - 1:00pm.

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Interested parties please send the resume with full details stating current and expected salary.

For more company details, please visit our website at www.lightinggas.com.hk

有意者請傳送履歷表，詳細例明當前和預期薪酬。

如欲了解更多本公司詳情，請瀏覽網站 www.lightinggas.com.hk。