Job ref no.: CT3116508-01#0761

Customer Service Clerk (Air Freight)

On Time Express Ltd

  • 13-month pay
  • Discretionary bonus
  • Medical plan
  • Paid overtime


  • Handle and follow up the daily enquiries, filing and answering phone calls
  • Follow SOP to maintain up to standard service
  • Coordinate with operations, sales & warehouse departments on shipments arrangement
  • Build up close relationship with shipper and overseas agent
  • Responsible for accurate data input
  • Handle ad-hoc projects assigned by Supervisor


  • Secondary education or above
  • Customer oriented with good interpersonal & communication skills
  • Knowledge of warehouse & airfreight operations would be an asset
  • General written and spoken skills in Mandarin, Cantonese & English
  • Eager to learn and able to work under pressure 
  • Immediate availability is highly preferred  


We offer an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume stating current & expected salary and date of availability by clicking Apply Now below.

Only short-listed candidates will be contacted.

On Time is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance. 

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More job information
Job ref no. CT3116508-01#0761
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip