Job ref no.: CT3116128-01#6291

Customer Service Coordinator (Air Freight)

Huafeng (China) Logistics Co Ltd

  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Paid overtime


Job description

Responsible for providing customer services to customers for airfreight shipment

 Your tasks and responsibilities 

  • Handle and coordinate shipments with internal parties
  • Align with shipping guideline and implement standard operations procedures
  • Input data into the internal system
  • Provide appropriate solutions to customer to ensure their requirements are met
  • Organize document dispatch / filing
  • Handle general inquiries from customers as well as overseas offices
  • Monitor the uplift performance
  • Prepare customer reports

   Your skills and experience 

  • Form 5 or above
  • 1-2  years relevant experience in freight forwarding industry, air freight preferred
  • Basic computer knowledge
  • Good command of both written and spoken English and Mandarin
  • Good communication skills
  • Willing to adapt changes 


We offer 5.5-days week with a competitive remuneration including medical benefits to the right candidate. 

Interested parties please Click Apply Now to send your full resume, date of available with present and expected salary 

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More job information
Job ref no. CT3116128-01#6291
  • N/A
Job Function
  • Kwun Tong
  • 1 year - 6 years
Career Level
  • Senior management level
  • F.5- F.7 or DSE